Citizen Services

Empower Your Community

Two powerful products to transform how citizens interact with your council - from planning application tracking to comprehensive service delivery.

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Application Tracker

Give your residents complete transparency into planning applications. Our Application Tracker provides real-time visibility into development applications with interactive maps, document access, and automated notifications.

Real-time application status tracking

Interactive map and list views

Document viewing and downloads

Automated email notifications

Mobile-responsive design

Integration with TechnologyOne P&R (Ci & CiA)

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Application Tracker - Map View showing current applications

Application Tracker - Application Details View

Citizen Experience Portal

A comprehensive self-service portal enabling citizens to raise issues, submit requests, and pay rates online. Fully integrated with TechnologyOne for Single Sign-On and real-time data synchronization.

Report issues and service requests

Pay rates online with BPoint integration

Single Sign-On with TechnologyOne

Real-time sync with TechOne P&R

TechOne ECM document management

TechOne Finance integration

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Seamless TechnologyOne Integration

Our Citizen Experience Portal connects deeply with your TechnologyOne ecosystem

SSO Integration

Single Sign-On with TechnologyOne for seamless authentication

TechOne P&R

Real-time integration with Property & Rating

TechOne ECM

Document management with Enterprise Content Management

BPoint Payments

Secure online payments via BPoint integration

60%

Reduction in phone inquiries

24/7

Self-service access

95%

Citizen satisfaction

Real

Time updates

Ready to Improve Citizen Engagement?

See how our citizen services can transform your community engagement

Request a Demo View Case Studies